Privacy & Security
Privacy is always very important. Using powerful security technology, Sunset Valley recognizes the importance of your security and protects your personal and financial information. Personal information may be disclosed only with a valid legal basis, for a specified lawful purpose and with appropriate safeguards.
Personal Information
Personal information may be processed to provide your account and transactions, investigate security issues, and meet applicable legal obligations. The lawful basis depends on the purpose and may include performance of a contract, a legal obligation, a properly assessed legitimate interest, or consent where required. Only information necessary for the relevant purpose should be processed.
You may contact support to request access, correction, erasure or restriction of your personal data, or to exercise other rights available under applicable data-protection law. Erasure may be limited where retention is legally required; backups are not a reason for indefinite retention. Data must not be kept longer than necessary for its lawful purpose.
Sunset Valley does not publish player identities or circulate names and email addresses to other operators as punishment for alleged fraud or criticism. Necessary disclosures to competent authorities or service providers require a lawful basis, data minimisation and appropriate safeguards, including applicable safeguards for international transfers. You may raise a privacy complaint with support or your competent data-protection authority.
History
Players with a Sunset Valley account have access to a history of their games played, including wagers and game outcomes etc. Also the history of all the deposits and withdrawals and the current balance are shown.
SSL
The Sunset Valley user database is stored on remote computer servers in a controlled and secured environment. The servers are protected from unauthorized access, use and disclosure. Your account, login data, personal details and all money transactions are secured with Secure Socket Layer (SSL) technology and high security 128bit encryption. SSL connections for passwords and financial information. The complete period that you stay logged in, the SSL-lock will be in sight in your browser. Every time you enter confidential information it will be sent to the Sunset Valley servers using encryption.
Payments
The payment methods of Sunset Valley are very reliable and secure. The system is built using the latest techniques of encryption and safety measures to guarantee the safe and reliable transactions.
Children And Problem Gamblers
To play for crypto, you have to be at least 18 years, players that play for fun have no age requirements. Sunset Valley wants to protect minors and help problem gamblers to identify their addiction and seek counseling.
No Downloads!
If you play at Sunset Valley you do not have to download any software. Our video slot is programmed in HTML5 (also for mobile). The games function on every operating system (Windows, Mac, Linux) and iOS and Android for the mobile version.
Controlled Access
You can only access your account with a unique user ID (your email address) and password. All players are allowed no more than one (1) account. We perform reviews and random security checks in order to maintain the integrity of the system. You have to enter a unique user ID and password every time you want to access your account. Do not share your account details with anyone. If you think that your password has been compromised, send a message to Sunset Valley. We will then change your password and send you the new password per email.
Verification
Creating an account with false information, name or mailing address will cause the associated account to be subject to closure. We perform random identity checks and other security reviews on a regular basis to protect the integrity of our system.
Promotional Communications
You may 'opt out' of receiving any promotional communications either by choosing to opt-out via your account settings available on our sites or the services, or in an email you receive from us, or at any time by sending an email, or by writing to us at customer service. In addition, you may contact us if you: 1) want to confirm the accuracy of the personal information we have collected about you; 2) would like to update your personal information; and/or 3) have any complaint regarding our use of your personal information. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes, or (2) amend any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your personal information where we are required to do so by law.
Cookies
Information placed on your device. When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit Sunset Valley to store your preferences. Cookies cannot be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use.
- • Strictly Necessary Cookies
Strictly necessary cookies are essential to allow a user to move around a website and use its features, such as accessing secure areas of the website or making transactions. Without these cookies, we would not be able to make our websites work efficiently.
- • During The Registration Process
These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms.
Support
Please contact us if you have any questions regarding our Privacy and Security policies, or if you have a specific question that requires clarification. Our support team is available to help via live chat.